16h-18h (18h30 in summer)
08h30-10h00
No - customers must check-in at any time after 16h up until 18h30.
If you intend to arrive after later than 18h30 on the scheduled date of arrival you must inform the residence otherwise our no-show policy will apply. +41 (0)27 475 30 33.
Every day from 8:30 am to 12:00 and from 14:00 pm to 18:30 pm
- Closed all day on Tuesdays (in summer only)
Please notify the reception in case of late arrival at +41 (0)27 475 30 33.
Yes - the parking is CHF10.- per day. Please request parking spot when booking.
Yes - towels/linen are included in the rental.
Yes - the resort has a bar The Bistro. Here you will find a large selection of wine, beers and a some snacks.
Yes - the city tax is CHF 4.00/day/ person from 16 years of age CHF 2.00/day/ person under 16 years of age
Cancellation terms for individuals
Cancellation 1 day before arrival without charge - In case of reasons related only to Covid-19, only for the following reasons:
Government travel restrictions prevent you from going to your residence SWISSPEAK Resorts due to :
For all other reasons, the original cancellation conditions apply, i.e. those in effect before the pandemic.
Yes - luggage can be stored at reception during the reception opening hours.
Yes - the WiFi is free throughout the resort.
No - Smoking is not permitted. SWISSPEAK Resorts has a strict non-smoking policy within all parts of the resort.
To amend your booking please email booking@swisspeakresorts.com
Yes - a continental breakfast is available at The Bistro for CHF 15.- per person.
Yes - the cost of an additional Baby bed is CHF 20.00/stay. Free high chair on request. On loan subject to availability
In all apartments :
- Living room with sofa bed, flat-screen TV with international channels, dining table, and chairs.
- Open kitchen equipped with: vitroceramic hotplates, oven, dishwasher (except studio), coffee maker, cutlery, plates, glass etc.
- Shower room, WC
Yes - one meeting room is available.
Yes - however the cost is CHF 20.00 / stay (1 animal per accommodation)
Yes - all residences have elevators.
Yes - we have disable friendly rooms available. Please request this when booking.
Yes - Dishes and kitchen should be cleaned before departure. The cleaning of the rest of the apartment is included in the room bill.
No - a laundry room is available in resort. Slot times are to booked at reception.
No - if you require housekeeping services you must request this at the reception, at an extra charge.
No
Yes - we have a 3-room apartment 6 persons 59 - 64 m2 : 2 rooms with double beds (2x90cm) | Shower/Separate WC - When booking, it is essential to mention if a disable-friendly apartment is required.
No - guests should bring their own toiletteries.
Yes - you can request this at time of booking, however there is no guarantee.